Sayspace listeners are not licensed mental health professionals. They are not therapists, psychologists, psychiatrists, social workers, counselors, or any other form of certified mental health practitioner.

Our listeners are naturally skilled at providing empathetic listening and emotional support, but they do not diagnose, treat, or provide medical or psychological advice. If you are experiencing a crisis, mental health emergency, or require professional support, please contact a licensed mental health provider, or dial your local emergency number immediately.

Sayspace listeners are strictly prohibited from giving advice, recommendations, or instructions. Their role is solely to listen and ask clarifying questions to help the speaker/client express themselves and feel heard. Clients should not interpret anything said by a listener as advice, guidance, or a directive to take specific actions.

All Sayspace listeners are bound by a legally enforceable Non-Disclosure Agreement (NDA) to protect your privacy. Information shared during sessions will not be disclosed to any third party except in the following circumstances:

• If there is a clear and imminent danger to the client or others, such as threats of harm, self-injury, or illegal activities.
• If required by law, court order, or legal obligation.

Sayspace employs reasonable measures to ensure the confidentiality of your sessions, but we cannot guarantee absolute security of information shared over electronic communications.

Sayspace makes no guarantees regarding the outcomes or benefits of its listening services. By engaging with Sayspace, you agree that Sayspace, its employees, contractors, and listeners will not be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of the service. This includes, but is not limited to:

• Emotional distress, financial loss, or personal decisions made based on a session.
• Any misunderstandings or misinterpretations of discussions that occur during a session.

Sessions with Sayspace listeners are not recorded, and clients are encouraged to refrain from recording or documenting sessions to protect the privacy and integrity of the interaction. Any unauthorized recording or dissemination of session content may result in legal action.

Sayspace services are intended for individuals seeking a supportive and nonjudgmental listening ear. They are not appropriate for individuals seeking mental health diagnosis, therapy, or medical intervention. If you are uncertain whether Sayspace is the right fit for your needs, we encourage you to consult with a qualified professional.